Pool Suite
- 1 King-size bed
Resort · Chiang Mai · Chiang Mai Province
Cross Chiang Mai Riverside
A calm, design-led retreat on the banks of the Ping River, with a rooftop pool, full spa, and attentive service a short walk from the old city.
- 9.1 guest rating from 296 reviews
- Rooftop pool with river views
- Full-service spa and wellness centre
9.1
Perfect
296 reviews
Booking.com 9.1 · 296 reviews
About
Cross Chiang Mai Riverside
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) sits on the banks of the Ping River in the Watket neighborhood, a peaceful pocket of Chiang Mai that is still an easy walk from the old city. The hotel pairs a contemporary, design-led aesthetic with a genuine sense of calm, and guests consistently praise the attentive staff and the overall comfort.
The property centers on a rooftop pool with views over the river and city, plus a full spa, fitness center, and a restaurant that serves a praised breakfast. With only a handful of suite categories, the stay feels intimate, and the 24-hour reception and paid airport shuttle keep logistics simple.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service — Guests consistently mention the friendly, attentive staff who go out of their way, from wake-up calls and ironing to birthday surprises and welcome kits.
- Peaceful riverside location — Set on the Ping River in Watket, the hotel offers a tranquil base that is still a short walk from restaurants, a taxi stand, and the city center.
- Rooftop pool and spa — The rooftop pool provides a serene escape with views over the river and city, and the full spa adds to the sense of retreat.
- Excellent breakfast — The breakfast is repeatedly described as a 'diverse feast' with a huge variety of superb food.
–
Worth weighing
4 to weigh- No pets allowed — If you're traveling with a furry companion, this hotel isn't an option—pets are not permitted on site.
- Check-in window is short — Check-in is only between 15:00 and 23:30, so late arrivals after midnight will need to make other arrangements.
- Extra cost for airport transfer — The airport shuttle is paid, not complimentary, so budget for that if you need it.
- Some reviews mention the price — While value is rated well, a few guests noted the cost—expect a premium for the riverside setting and 5-star amenities.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 Double bed,1 King-size bed
- Garden view
- Shower
- Coffee machine
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Outdoor swimming pool
- Pool with view
- Sun loungers
- Beach umbrellas
- Spa & wellness centre
- Steam room
- Massage services
Food & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- In-room breakfast
- Outdoor dining area
- Packed lunches
- Happy hour
- Welcome drink
Services & Facilities
- 24-hour reception
- 24-hour security
- Luggage storage
- Laundry
- Dry cleaning
- Housekeeping
- Meeting/ Banquet facilities
- Paid airport shuttle
Room Amenities
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 296 reviews
Booking.com · 9.1 · 296 reviews
9.1Verified guest“The room was beautifully decorated and very comfortable, and the location was peaceful, close to the river.”
9.1Verified guest“Great for a short stay—everything was spot on, and the breakfast spread was huge and delicious.”
9.1Verified guest“The river view from the suite was lovely, and the rooftop pool was a calm spot with beautiful night views.”
9.1Verified guest“The location is quiet, not far from the riverside gardens and the river itself. The Perfectionists' Cafe nearby is worth a visit for coffee and treats.”
9.1Verified guest“I'd recommend it for a short stay—comfortable, well-run, with polite staff. The location was handy, a short walk to restaurants and a taxi stand, and the gourmet restaurant served a great variety of excellent food.”
9.1Verified guest“The staff were so attentive, even arranging birthday surprises like cakes and personalized welcome kits. Breakfast was a diverse feast.”
04 — Location
Getting around Chiang Mai
The property sits in Chiang Mai.
Location: Cross Chiang Mai Riverside is in the Watket neighborhood, directly on the Ping River. It's about a 5-minute walk to Slipstream Sculpture and a short distance from the city center, with a taxi stand right next to the hotel.
369/1 Charoenraj Road, Watket, Muang, 50000, Chiang Mai, Chiang Mai Province, 50000, Thailand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:30
- Check-out
- By 05:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 19 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:30, and check-out is from 05:00 to 11:00.
Is parking available at the hotel?
Yes, parking is available on site.
Does the hotel allow pets?
No, pets are not allowed at this property.
Is there an airport shuttle service?
Yes, the hotel offers a paid airport shuttle service.
Does the hotel have a pool?
Yes, there is an outdoor swimming pool with views, including a rooftop pool.
Are there family-friendly amenities?
Yes, the hotel provides cots, babysitting/child services, board games, and a children's menu.
What dining options are available?
The hotel has a restaurant, a poolside snack bar, and a snack bar, and offers in-room breakfast.
The bottom line
For travelers seeking a serene, design-led riverside stay with top-tier service, a rooftop pool, and a spa, Cross Chiang Mai Riverside is a strong choice. It's particularly well-suited to couples and those wanting a peaceful base a short walk from the old city. The short check-in window and no-pet policy are the main caveats.
9.1Best for couples and design lovers wanting a calm, riverside retreat.
Ready to book Cross Chiang Mai Riverside?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.